Privacy Policy
KRIMS Hospitals is committed to protecting the privacy, confidentiality, and security of all personal and medical information shared by patients, website visitors, and service users. Any information collected through our website, online forms, or during hospital visits is used solely to provide healthcare services, improve patient experience, and maintain medical records.
We do not sell, rent, or disclose personal information to any third party unless required by law, medical necessity, or with the patient’s explicit consent. Our systems follow industry-standard protocols to safeguard data from unauthorized access, misuse, or alteration.
By using this website or availing our services, you agree to the terms described in this Privacy Policy. KRIMS Hospitals reserves the right to update or modify this policy at any time.
Terms & Conditions
By accessing and using the KRIMS Hospitals website, you agree to comply with our terms and conditions. All information provided on the website is for general awareness and should not be considered as medical advice. For accurate diagnosis or treatment, please consult our qualified medical professionals.
KRIMS Hospitals reserves the right to modify website content, discontinue services, or update terms without prior notice. Website users must not misuse the platform, attempt unauthorized access, or distribute harmful content.
All content, logos, and materials on this website are the intellectual property of KRIMS Hospitals and cannot be copied or reproduced without permission.
Disclaimer
The information available on the KRIMS Hospitals website is intended for educational and informational purposes only. While we strive to ensure the accuracy of content, medical knowledge evolves rapidly, and some details may change over time.
KRIMS Hospitals will not be held liable for any damages, loss, or inconvenience resulting from the use of website information. Website content should not replace consultation with a qualified doctor. For emergencies or health concerns, please visit the hospital or contact our medical team immediately.
Support
KRIMS Hospitals is committed to providing prompt support and assistance to patients, families, and website visitors.
For any queries regarding appointments, reports, billing, medical assistance, or website-related issues, you may reach us through:
Phone: 9225249101
Email: info@krimshospitals.com
Address: KRIMS Hospitals, Nagpur
Working Hours: 24×7 Emergency Support | OPD Hours as per schedule
Our team ensures that all concerns are addressed quickly, professionally, and with the highest level of care.
Frequently Asked Questions (FAQ)
1. How do I book an appointment?
You can book an appointment through our website, call our helpdesk, or visit the hospital directly.
2. Do you offer emergency services?
Yes. KRIMS Hospitals provides 24×7 emergency and critical care services.
3. Can I access my medical records?
Yes. Patients can request access to their medical records by contacting the Medical Records Department.
4. Do you have cashless or insurance facilities?
We offer both cashless insurance services and assistance with medical reimbursement. Please connect with our insurance desk.
5. How can I get a second opinion?
Patients and families are free to request a second opinion from any specialist within the hospital.6. Where can I find information about doctors and specialties?
Our website contains detailed information on departments, doctors, and services.
Patient Rights
(Rewritten from the attached image for professional website use)
KRIMS Hospitals is committed to upholding the rights of every patient and ensuring compassionate, respectful, and ethical medical care. Patients and their families have the following rights:
Family Information Rights: Families have the right to be informed about the patient’s care, unless restricted for medical or legal reasons.
Respect & Dignity: To be treated with dignity, respect, and consideration of personal, cultural, and social needs.
Privacy: To have personal information and privacy respected during examinations, treatments, and procedures.
Protection: To be protected from neglect, abuse, or physical harm.
Confidentiality: To have all medical and personal information kept strictly confidential.
Right to Refuse Treatment: Patients and families may refuse treatment after understanding the consequences.
Second Opinion: To seek an additional or alternate clinical opinion regarding diagnosis or treatment.
Informed Consent: To receive clear explanations before any procedure, blood transfusion, anesthesia, or surgery.
Right to Complain: To raise concerns or complaints and receive guidance on how to do so.
Treatment Information: To be informed about the expected outcome, plan of care, and progress.
Access to Records: Patients and families have the right to access relevant medical records.
Health Education: To receive information related to their health needs, recovery, and future care.
Family Information Rights: Families have the right to be informed about the patient’s care, unless restricted for medical or legal reasons.